What Can I Expect From Sales Training

Whether you are a seasoned Professional sales person or a rookie, trying to find your way around this industry, sales training should be an integral part of your career. As with any other profession, to get better, you must constantly be learning new and better ways to succeed.

However, there are different challenges to be considered in the selling profession. As you do some research you may find hundreds of people that claim they can improve your sales performance… For a price, of course. A major problem exists because there are many people that will tell you what you need to do to be a success, but few that are willing to actually teach you how to get better.

Considering this, it is imperative that you are as well prepared as you can be, heading out, to go to work. Every piece of the sales presentation is a step. Not just the selling part! First of all, there are specific techniques to use to befriend the proverbial gatekeeper. By not getting past this intentional blocker, you will not get many sales. So, setting appointments is crucial to your success.

What do you do if you meet with the decision maker? Have you prepared? Do you know what his and your competition is doing in the market? How much time do you have and knowing that in advance, have you prepared your presentation to work within those guidelines? Understand that the buyer sees bad sales people all day, every day. When you walk in, their first thought is already tainted. Your preparation will make you the sale more often than the presentation itself. That seems important, does it not?

Are you proficient in maximizing buying signals or do you just throw up on a prospect until they cave in and give you an order? Selling is supposed to be interactive. You have 2 ears and 1 mouth, which means that you should listen twice as much as you speak! You will find many more ways to sell your potential customer if you just listen. It is necessary to be passively aggressive with most decision makers and if you are not prepared to do that, you are not leaving with an order. The same applies to your regular customers. Stopping in to see them, other than to kill time, do you have a plan to sell them something? If not, you should.

When you do have sales training, put your time into it. You can teach an old dog new tricks! Mostly because the old ways of selling have evolved. Your customer wants you to have an interactive interest in their success. When you are not prepared to do this, they can tell and again, no sale.

Learn various closing techniques. There are thousands and in certain instances, any one will work. Throughout your presentation, you should be using trial closes to see where you stand. Asking questions will help you with this. The sales process is just that, a process. Take it one step at a time and there will be improvement. If there is no plan or preparation, your success ratio will dramatically drop.

Sales Training should be ongoing. There are some great sales books and you should read them. Most are simply written and contain some great tips and tricks, so read them often and over again. Your improvement has more impact on your finances than with most other professions, and those who maximize every selling opportunity are the ones that are always winning the awards that you think you deserve! So, work hard and get better.

Sales Training 8 Steps to Close Sales Quickly

Start with the end in mind- as Steven Covey of 7 Habits of Highly Effective People says. So let’s start with booking the order and work towards where the selling process starts.

1. How to Get the Order?

Get all the powerful people – especially the most powerful person to commit to your offering. This is the person with the ability to say yes and it happens. Don’t be fooled by those who can say no. Anyone can get you eliminated.

a. If it is a business sale, there may be lots of people involved. The ultimate decision-maker is usually in the executive suite, and listens to associates and subordinates. b. If it is a consumer sale (car, house, personal item), determine who has the power – husband, wife? Children can be significant influencers. Emotional buys happen, but will be returned unless the power and influences are synchronized.

2. How To Get Powerful People To Commit?

Ask for the commitment. i.e. -Since you’re feeling good about what we’ve just discussed, can I have your commitment that you will support me/my company.

a. If s/he says -yes-, you’ve won a vote – not the sale – unless it’s the person with the power to say yes and it happens. b. If s/he says -no-, ask -How come?- i.e. -Seems like you have some concerns. Please explain-

3. How Do You Know What S/He Is Feeling?

Ask the magic question – -How do you feel about what I’ve just presented?- a. If s/he feels good – that great – go for commitment. See 2 above. b. If s/he doesn’t feel good or shows signs of hesitation/objections, ask -What’s the issue.- See 2b above.

4. How Do You Know What To Present To Make Her/Him Feel Good? Ask questions about what s/he wants/expects. -What would the perfect solution look like to you?- -What will it take to get your vote?- Stop talking and listen. Then base your presentation on what s/he has said. a. Be sure the answer comes from this person. The biggest mistake is to ask others what someone else wants/expects. b. If s/he doesn’t say the things you think s/he should be concerned about, expose and entice, i.e. -Are you aware — -Others have used – and found that– Don’t push. Sense if there is any interest only. Otherwise let it go.

5. How Do You Get To Ask Questions?

Make it a condition before you do any presentations. i.e. -I know you’re expecting me to tell you about our stuff, but before I do, can I ask you a few questions about your wants and expectations so I don’t bore you with information that is of no interest to you.-

a. Ask questions when alone with her/him. People reveal more one-on- one. Remember you have to appeal to this person to win his/her vote. It’s not about the company or the other people. b. If you give the presentation before the interview, you lose. They get to know all about you and you learn little. Rescue strategy, when you can’t resist the urge to present, is to ask each person the magic, feeling question. See 3 above

6. Who Are The People To Be Questioning?

All the people who touch or who are impacted by your product, especially those in high places are the people you should interview. Win each of these people’s vote. Ask to meet their boss so you can ask questions and win his/her vote. The powerful will make the final decision. Don’t argue. It is what it is. Besides, what would happen if your competition gets to the bosses.

7. When Do You Start Going After All These Administrators, Decision People And Senior Execs? This is a lot of work.

After you qualify that this is a good company and a good opportunity for you to pursue. Anything with life is not good for you. Use history to determine the types of companies/opportunities that have gone well for you and those that haven’t. Seek only those that fit this profile. These are the plumbs and should close at a 70% rate if you do 1 through 6 above. Leave the rhubarbs for your competitors. They will die slowly while you use the time to find more plumbs.

8.How Do You Find Enough Prospects To Be Choosey?

Have a systematic prospecting program. Fortunately there are many levels and types of prospecting. Your easiest prospects are those who you currently do business with. Develop high level relationships, (How? Read my book – TAKE ME TO YOUR LEADER$), and you will get 100% of the business from 100% of your clients. Your toughest prospects are new account, cold call, greenfield prospects. a. Prospect for those that fit your profile. b. The more organized your approach, the better you changes of finding quality leads that are interested in doing something. Then do 7 through 1 above in that order only. c. If you don’t prospect enough, you won’t have enough plumbs and you will gravitate to the rhubarbs.

See selling is very systematic and can be easy. People make it tough by pushing product, going after everything, and trying to beat the competition. Best case these people close 30%. Do the above and you’ll soon be closing 70% of the opportunities you choose to pursue.

And now I invite you to learn more

Bonus Tip: FREE E-Book -Getting Past Gatekeepers and Handling Blockers-. Just click this C-Level Relationship Selling Link Sam Manfer makes it easy for any sales person to be effective and feel comfortable connecting with and relationship selling C-Level leaders.