All posts tagged ROI

After Sales Service – Benefits Of After Sales Cloud Processes

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Numerous sales staffs are not able to comprehend the immediate ROI that might accrue to an organization through a sound after sale service. Most employers are of opinion that post the sales procedures and commissions spent, any further time contributed to a customer or client is a waste of valuable time. They think that the sales staff is not gaining remuneration to retain a customer. However, effective after sales follow ups lead to grater profits and revenues.

Market analysts harps on the significance of an efficient after sales service process at work. As a sales staff is following up with client(s), he is delivering more value than the client has paid for. This very aspect would result in increased referrals, word of mouth promotion, greater business, and sales. Business consultants suggest three important steps:-

Continue selling
Work up to playing a chief role when a customer/client meets any issue with account management
Try to be accessible 24×7 for customer inquiries

Concisely, after sales service refers to running and organizing the products after selling them and dealing with client behavior. Today, numerous organizations have come up with after sales service solutions by using cloud processes. They render users a competitive advantage. As a result, your company would own a greater market share. Other benefits include reduced after-sales related overheads on products and services and better customer retention. Ten essential components of after sales cloud process are:-

Master data management
Business process network
Business process rules and business process management
Cloud process systems dedicated to end-user members
Performance management
Cloud process hosting
Cloud process customization
Process improvement services
Information management and monitoring
Third party best-of-breed cloud brokering

In addition to that, there are certain advantages that a company would witness from after sales solutions using cloud processes. They are-

Approximately 68 percent of returns are free of technical faults
Lead time minimized by 20 to 50 percent
Improved customer satisfaction
Cost reduction of 10 to 50 percent
Improved control

In the recent times, the market scenario is competitive where each brand or organization wants to make great profits and leave a mark. A sound after sales service procedure guarantees increased sales returns as well as greater customer maintenance.

Sales Channel & Var Communication Software

By blogger on

What’s the difference between Sales Channel Analytics delivered over the web as ‘software as a service’ (SaaS), and traditional client-server installed Sales Channel Analytics software solutions? Lots.

Traditional Sales Channel Communications software has been overtaken in recent years by ‘software as a service’ (Saas) models, also known as “online Sales Channel Communications”, “hosted Sales Channel Communications, and “on-demand Sales Channel Communications.” Today, more companies than ever are turning to the Web for business applications and solutions like Sales Channel Communications.

Why are companies looking? Because to accelerate sales through these turbulent times, it’s more important than ever to be on top of every lead, every opportunity, and every customer interaction. Without a large capital software investment that’s expensive. With Software as a Service’s (SaaS) pay-as-you-go model, the price of accelerated sales is dramatically lower.

Web based Sales Channel Communications gives you Rapid Time to Value. Eliminating the need for a big up-front capital investment offers an immediate shortcut to Sales Channel Communications success-and money in your pocket in the form of much quicker ROI than most Sales Channel Communications software.

Web-Based Sales Channel Communications Offers Quick Deployment.

Hosted implementations usually happen in a matter of weeks or months-compared to 12 months or longer with traditional client/server enablement software.

Hosted Sales Channel Communications Makes Customization Much Easier.

With online Sales Channel Management solutions, basic customizations are easy, so even non-techie users can make changes in minutes via a friendly interface.

On-Demand CRM Provides Ultimate Scalability.

Sales Channel Communications as SaaS uses a multitenant approach, so there’s no single instance of the software and you can scale your implementation fast-without incurring high costs or waiting weeks or months.

Web Sales Channel Communications Features Painless Upgrades.

Because deployments of new Sales Channel Management features are almost instant, you’re always using the latest version with web-based Sales Channel Management systems-so upgrades are easy and painless. Going through an upgrade of a Sales Channel Management product is just like when your favorite consumer facing sites, like Web-based email, upgrade all of your “stuff” is there and working right away. You’ll never even notice the change.

To Summarize:

On-Premise Sales Channel Communications Software.

The outdated, client/server model for on-premise Sales Channel Communications software requires you to invest in an IT infrastructure, including networks and servers, to run the software. You also need to hire a team of IT professionals to install, deploy, and maintain the software as the vendor makes enhancements to features or functionality.

Web Based Sales Channel Management Solutions.

Web-based Sales Channel Management, hosted Sales Channel Management, on-demand Sales Channel Management, software-as-a-service (SaaS) Sales Channel Management-all these terms refer to the same thing: a new model for delivering Sales Channel Management over the Web. With this popular type of Sales Channel Management offered by a provider like Sendside, there’s no software or hardware to buy, install, maintain, or upgrade.